flatnumber cookie policy

This policy explains which cookies and similar technologies Flatnumber Ltd ("flatnumber", "we") uses on www.flatnumber.com, help.flatnumber.com and the web version of the app at app.flatnumber.com, and how you can control them. It completes our Privacy Policy (https://help.flatnumber.com/privacy/).

1. What cookies are

A cookie is a small text file that a website stores in your browser. Some are needed for the site to work; others help us understand how the site is used. Mobile apps have no cookies, but they can use a similar random identifier stored on the device.

2. The cookies we use

Strictly necessary — always on. They do not need your consent.

Cookie	Set by	Purpose	Duration
`fn_consent`	flatnumber	Remembers your choice about usage statistics, for all flatnumber websites	1 year
Sign-in and session storage (`firebase:*`, local storage)	flatnumber (Firebase)	Keeps you signed in to the app and remembers your settings	While you are signed in

Usage statistics — only if you accept.

Cookie	Set by	Purpose	Duration
`_ga`	Google Analytics	Tells one browser from another with a random identifier, so visits can be counted	13 months
`_ga_<id>`	Google Analytics	Keeps the state of the current visit (session)	13 months

We do not use advertising cookies, social-network cookies or any cookie that follows you on other companies' websites.

3. What the usage statistics are for

With your consent, Google Analytics tells us how people find flatnumber (for example from a search engine or an advert), which pages and help topics they read, which links they click, and whether a visit to our website leads to a new community in the app. In the app, Firebase Analytics tells us which screens and features are used. We look at this information in aggregate to improve flatnumber and to measure our campaigns. Google processes the data on our behalf, in the United States, under the European Commission's Standard Contractual Clauses and the EU-US Data Privacy Framework. We have turned off the Google features that would share the data with Google's advertising products or combine it with your Google account. Details are in section 6 of our Privacy Policy.

4. Your choice

On our websites a banner asks you the first time you visit. "Accept" turns the usage statistics on; "Reject" keeps them off. Until you choose, nothing is sent that can identify your browser. Your choice is stored in fn_consent for one year and applies to www.flatnumber.com, help.flatnumber.com and app.flatnumber.com.
To change your mind use the "Cookie settings" link in the footer of any flatnumber website. If you switch the statistics off, we delete the Google Analytics cookies.
In the app (web, Android and iOS) you choose when you create your account (the box is unticked by default) and can change it at any time in Profile → Usage statistics. Nothing is collected until you switch it on.
You can also block or delete cookies in your browser's settings. Blocking the strictly necessary ones may stop the app from keeping you signed in.

5. Changes to this policy

When we add or remove a cookie we update this page and the date at the top. If the change matters to your choice, the banner will ask you again.

6. Contact