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Short, practical answers for the people who look after their building.
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Record expenses
Bills, invoices and everything the association pays for.
Create an expense
Record money the association has paid — a bill, a repair, the insurance — so the balance and the year's accounts stay true.
Scan an invoice with AI
Upload a photo or PDF of an invoice. The AI reads it and prepares a draft expense; nothing is recorded until you check it and confirm.
Edit or delete an expense
Correct an expense — its name, description, amount, category or date — or remove it altogether.
Collect fees
Tell each unit what it owes, and keep track of who has paid.
Issue fees
Turn the approved budget into one fee per unit. flatnumber splits the year's figure between the units by their shares, in as many instalments as you choose.
Record a fee payment
When an owner pays, open their fee and record the amount received. There is no "mark as paid" button — recording the payment is what settles the fee.
Write off or delete a fee
Two different tools for two different problems — a fee that will never be paid, and a fee that should never have existed.
Run the financial year
The yearly cycle, the budget and the report you take to the meeting.
How the financial year works
Your association's accounts run in one-year periods. Each year starts on the same calendar day — the start date you set — and rolls over by itself.
Set your budget
Say how much the association expects to spend on each line this year. flatnumber works out the fees from that and shows the plan next to what really happens.
Prepare next year early
Create next year's financial year ahead of time, so you can work on its budget and annual meeting before the current year ends.
Manage members
Owners, administrators, invitations and privacy.
Add an owner
Link a person to their flat or garage. You can add them now and invite them later — or never, if they will not use the app.
Add another administrator
Give someone else full administrator access to this association — a fellow owner who shares the work, or the person taking over from you.
Suspend, cancel or reactivate a member
Change whether a member is part of the association — when an owner sells, an administrator steps down, or access needs to be paused.
Get support
Report a problem, follow it up and manage tickets.
Report a problem with a ticket
A ticket tells the administrators something needs attention — a broken light, a leak, a question about the building. You follow it up in its comments.
Manage tickets as an administrator
Administrators change a ticket's status, decide who can see it and can hide comments from other owners without deleting them.
Your building
The building on your Home, the directory of neighbours and the association settings.
Your account
Signing in, your profile and your flatnumber account.
Sign in with email, Google or Apple
Sign in with your email and password, with Google, or with Apple. One account can have several of these sign-in methods.
I have two flatnumber accounts
Your account is tied to an email address. Signing in with a different address — a second Google account, or Apple's Hide My Email — creates a second, empty account.
Hold meetings
The annual meeting: what you take to it, the document for the owners and what was decided.
Still need help?
Email support@flatnumber.com or see all the ways to contact us.
